View Mobile Chat Channels

To have insight into conversations happening in the Demosphere Mobile App full admin users have visibility into all mobile chat messages via the Team Page. Admins can view messages within the team wall, staff wall, and direct message chats between team members. Follow the directions below to view messages within chat channels: 

 

  1. Navigate to the team’s page and select the Messages tab. On the Report menu choose Mobile Chat. 


 

  1. When Mobile Chat is selected, the layout displays all Chat Channels within the team on the left of the screen. Click on a chat channel to view the channel thread content on the right of the screen. Full Admins will have access to view all chat channels. 


 

  1. Content for chat channels will only display messages within a 30-day time frame. If no messages exist within the last 30 days a message reading “No chat activity in past 30 days“ will be displayed.